The Neospin Casino site is well structured: the difference between the betting, poker, casino, and live casino platforms is obvious, so navigating between them is quick and easy. The graphics fully reflect the site’s theme and logo colours, offering a sharp contrast between black and yellow. On the casino’s homepage, it’s easy to filter the available games. Indeed, it is possible to select the type (slots, roulette, cards, games), sort them by name or popularity, or, again, browse through the slots of a particular provider. You can also search for your favourite game by name. All of this is available on both PC and mobile devices. You can also use additional filters including, for example, bar slots, micro-betting games, jackpot slots, or Megaways slots. Even the live casino is well structured and follows the pattern suggested in the main section. Overall, Neospin Casino’s platform stands out from the competition thanks to its numerous filters and line graphics.
Mobile casino and apps
Neospin Casino is easily accessible from smartphones and tablets thanks to its well-optimized mobile-friendly website. In fact, all you need to do is type the address into the search bar of your mobile browser to be able to use the gaming portal from your cell phone. Neospin mobile casino is also available thanks to an app for Android and iOS devices. During our tests, the app proved to be smooth and responsive as well as intuitive. The main sections of the game are available to users and are easily identifiable through the corresponding menu.
The Neospin Casino https://neospinscasino.com/ app is available for Android and iOS devices. The version designed for the Google operating system can be downloaded directly from the operator’s website, while the iPhone and iPad versions can be downloaded from the Apple Store.
Loyalty Program
An interesting loyalty program has been developed for poker players. For example, the Neospin Poker VIP Club offers up to $2,500 per month, which can be unlocked from both desktop and mobile.
Players who participate in tournaments, Spin&Win, Sit&Go, or cash games on the operator’s site earn VPP points, which are needed to overcome the levels provided by the VIP program, and FFP points, which can be converted into cash bonuses or tokens. Neospin Casino is undoubtedly one of the most sought-after and comprehensive casinos in Australia, but some users may prefer a portal with other features. The casino, for example, offers a full VIP program with prizes and incentives for customers.
Customer Service
Neospin Casino offers its users a responsive customer support service, available via live chat and email through the contact form. The brand pays a lot of attention to this aspect: the staff is competent and trained, and the response time is limited – less than 10 minutes per chat. Absent, unfortunately, is the option to contact the support team by phone. A shortcoming that is currently felt, especially when compared to current market standards: the most significant online gambling sites with AAMS (ADM) licenses allow customer support by phone.
But there is a large FAQ section, containing full and comprehensive answers to all the most common questions asked by customers. These range from accepted payment methods to withdrawal deadlines, as well as information on accounts and mobile apps.
Our opinion of the casino
Neospin Casino is an excellent choice from several points of view: the platform is reliable and secure, the welcome bonus is definitely a good addition, much more interesting than other offers on the AAMS (ADM) market. In addition, there are periodically numerous promotions for all users who regularly register at the gaming portal.
As emphasized in the Neospin Casino review, the portal features all the best games, from slot machines to roulette, developed by the most popular software providers from all over the world. The live games section also features dozens of games for every taste. Unfortunately, Neospin Casino does not have a VIP program, which is highly demanded by users, but perhaps the operator will add it in the future.
